CRAWLGAP

Terms

CrawlGap provides search visibility services: Google SEO, AI SEO (AEO/GEO) and advertising management inside AI platforms.

No ranking guarantees

We do not guarantee any position, ranking, citation, mention or revenue outcome in Google results or in any AI answer engine. Search and AI recommendation systems change without notice, and we do not control them. We commit to the work described in your agreement and to reporting measurements honestly, including when they show no improvement.

What our reports measure

Audit reports describe publicly observable HTTP responses and HTML, plus recorded answers from AI assistants. They are a snapshot taken on a particular date, not a promise of future results. A free audit measures how well a site is prepared to be read and cited; it does not itself change that site's visibility.

Scope of work

Deliverables, timelines and fees are set out in a written proposal for each engagement. Recurring work is billed monthly and may be cancelled with 30 days' notice. We do not require long lock-in contracts.

Acceptable use

You may only request a user-agent probe for a site you own or are authorised to test. We do not create fake accounts, generate fake reviews or traffic, buy links from networks that violate search engine guidelines, or manipulate rankings. We will decline work that requires any of these.

Refunds

If we cannot analyse your public website at all, a paid audit is not charged. Retainers are refundable for any full month in which we fail to deliver the agreed work.

Advertising

When we manage advertising inside a third-party AI platform, that platform's own advertising policies apply in addition to these terms. Ad platforms are new and change frequently; delivery, targeting and reporting capabilities may change without notice.

No liability for platform changes

We are not liable for changes made by Google, OpenAI, or any other search or AI platform, including loss of ranking or loss of access to an advertising product.

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